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Global Telecom CRM Market Current Status by Player, Region, Type, Application and Sales Channel, Forecast 2021-2030

  131 Pages     Service & Software  

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Report ID: 82885
Published By: MAResearch

Summary

The global Telecom CRM market was valued at $XX million in 2020, and research analysts predict the global market size will reach $XX million by the end of 2030, growing at a CAGR of XX% between 2021 and 2030.

Since the COVID-19 virus outbreak in December 2019, the disease has spread to all countries and territories around the world and 2 international conveyances. The global impacts of COVID-19 are already starting to be felt, and will significantly affect this industry in 2020 and 2021.

This report analyses the impact of COVID-19 on this industry. COVID-19 can affect the global market in 3 ways: by directly affecting production and demand, by creating supply chain and market disruption, and by its financial impact on enterprises and financial markets.

This report provides detailed historical analysis of global market for Telecom CRM from 2015-2020, and provides extensive market forecasts from 2021-2030 by region/country and subsectors. It covers the sales volume, price, revenue, gross margin, historical growth and future perspectives in the Telecom CRM market.

Leading players of Telecom CRM including:

Amdocs Systems

AsiaInfo

Atlas

Avaya

Beesion

Bpmonline

Cerillion

CHR Solutions

Comarch

Convergys

Daemon

Elinext

Ericsson

HP

Huawei Investment

Infor Global Solutions

Infosys

LeadPrime

MAXIMIZER SERVICES

Microsoft

Oracle

Precision Telecom Technologies

Salesforce

SAP

SunVizon

Market split by Type, can be divided into:

On-premises

Cloud-based

Market split by Application, can be divided into:

SMEs

Large Enterprises

Market split by Sales Channel, can be divided into:

Direct Channel

Distribution Channel

Market segment by Region/Country including:

North America (United States, Canada and Mexico)

Europe (Germany, UK, France, Italy, Russia and Spain etc.)

Asia-Pacific (China, Japan, Korea, India, Australia and Southeast Asia etc.)

South America (Brazil, Argentina and Colombia etc.)

Middle East & Africa (South Africa, UAE and Saudi Arabia etc.)

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Table Of Contents

Chapter 1 Telecom CRM Market Overview

1.1 Telecom CRM Definition

1.2 Global Telecom CRM Market Size Status and Outlook (2015-2030)

1.3 Global Telecom CRM Market Size Comparison by Region (2015-2030)

1.4 Global Telecom CRM Market Size Comparison by Type (2015-2030)

1.5 Global Telecom CRM Market Size Comparison by Application (2015-2030)

1.6 Global Telecom CRM Market Size Comparison by Sales Channel (2015-2030)

1.7 Telecom CRM Market Dynamics (COVID-19 Impacts)

1.7.1 Market Drivers/Opportunities

1.7.2 Market Challenges/Risks

1.7.3 Market News (Mergers/Acquisitions/Expansion)

1.7.4 COVID-19 Impacts on Current Market

1.7.5 Post-Strategies of COVID-19 Outbreak

Chapter 2 Telecom CRM Market Segment Analysis by Player

2.1 Global Telecom CRM Sales and Market Share by Player (2018-2020)

2.2 Global Telecom CRM Revenue and Market Share by Player (2018-2020)

2.3 Global Telecom CRM Average Price by Player (2018-2020)

2.4 Players Competition Situation & Trends

2.5 Conclusion of Segment by Player

Chapter 3 Telecom CRM Market Segment Analysis by Type

3.1 Global Telecom CRM Market by Type

3.1.1 On-premises

3.1.2 Cloud-based

3.2 Global Telecom CRM Sales and Market Share by Type (2015-2020)

3.3 Global Telecom CRM Revenue and Market Share by Type (2015-2020)

3.4 Global Telecom CRM Average Price by Type (2015-2020)

3.5 Leading Players of Telecom CRM by Type in 2020

3.6 Conclusion of Segment by Type

Chapter 4 Telecom CRM Market Segment Analysis by Application

4.1 Global Telecom CRM Market by Application

4.1.1 SMEs

4.1.2 Large Enterprises

4.2 Global Telecom CRM Revenue and Market Share by Application (2015-2020)

4.3 Leading Consumers of Telecom CRM by Application in 2020

4.4 Conclusion of Segment by Application

Chapter 5 Telecom CRM Market Segment Analysis by Sales Channel

5.1 Global Telecom CRM Market by Sales Channel

5.1.1 Direct Channel

5.1.2 Distribution Channel

5.2 Global Telecom CRM Revenue and Market Share by Sales Channel (2015-2020)

5.3 Leading Distributors/Dealers of Telecom CRM by Sales Channel in 2020

5.4 Conclusion of Segment by Sales Channel

Chapter 6 Telecom CRM Market Segment Analysis by Region

6.1 Global Telecom CRM Market Size and CAGR by Region (2015-2030)

6.2 Global Telecom CRM Sales and Market Share by Region (2015-2020)

6.3 Global Telecom CRM Revenue and Market Share by Region (2015-2020)

6.4 North America

6.4.1 North America Market by Country

6.4.2 North America Telecom CRM Market Share by Type

6.4.3 North America Telecom CRM Market Share by Application

6.4.4 United States

6.4.5 Canada

6.4.6 Mexico

6.5 Europe

6.5.1 Europe Market by Country

6.5.2 Europe Telecom CRM Market Share by Type

6.5.3 Europe Telecom CRM Market Share by Application

6.5.4 Germany

6.5.5 UK

6.5.6 France

6.5.7 Italy

6.5.8 Russia

6.5.9 Spain

6.6 Asia-Pacific

6.6.1 Asia-Pacific Market by Country

6.6.2 Asia-Pacific Telecom CRM Market Share by Type

6.6.3 Asia-Pacific Telecom CRM Market Share by Application

6.6.4 China

6.6.5 Japan

6.6.6 Korea

6.6.7 India

6.6.8 Southeast Asia

6.6.9 Australia

6.7 South America

6.7.1 South America Market by Country

6.7.2 South America Telecom CRM Market Share by Type

6.7.3 South America Telecom CRM Market Share by Application

6.7.4 Brazil

6.7.5 Argentina

6.7.6 Colombia

6.8 Middle East & Africa

6.8.1 Middle East & Africa Market by Country

6.8.2 Middle East & Africa Telecom CRM Market Share by Type

6.8.3 Middle East & Africa Telecom CRM Market Share by Application

6.8.4 UAE

6.8.5 Saudi Arabia

6.8.6 South Africa

6.9 Conclusion of Segment by Region

Chapter 7 Profile of Leading Telecom CRM Players

7.1 Amdocs Systems

7.1.1 Company Snapshot

7.1.2 Product/Service Offered

7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share)

7.1.4 COVID-19 Impact on Amdocs Systems

7.2 AsiaInfo

7.3 Atlas

7.4 Avaya

7.5 Beesion

7.6 Bpmonline

7.7 Cerillion

7.8 CHR Solutions

7.9 Comarch

7.10 Convergys

7.11 Daemon

7.12 Elinext

7.13 Ericsson

7.14 HP

7.15 Huawei Investment

7.16 Infor Global Solutions

7.17 Infosys

7.18 LeadPrime

7.19 MAXIMIZER SERVICES

7.20 Microsoft

7.21 Oracle

7.22 Precision Telecom Technologies

7.23 Salesforce

7.24 SAP

7.25 SunVizon

Chapter 8 Upstream and Downstream Analysis of Telecom CRM

8.1 Industrial Chain of Telecom CRM

8.2 Upstream of Telecom CRM

8.2.1 Raw Materials

8.2.2 Labor Cost

8.2.3 Manufacturing Expenses

8.2.4 Manufacturing Cost Structure

8.2.5 Manufacturing Process

8.3 Downstream of Telecom CRM

8.3.1 Leading Distributors/Dealers of Telecom CRM

8.3.2 Leading Consumers of Telecom CRM

Chapter 9 Development Trend of Telecom CRM (2021-2030)

9.1 Global Telecom CRM Market Size (Sales and Revenue) Forecast (2021-2030)

9.2 Global Telecom CRM Market Size and CAGR Forecast by Region (2021-2030)

9.3 Global Telecom CRM Market Size and CAGR Forecast by Type (2021-2030)

9.4 Global Telecom CRM Market Size and CAGR Forecast by Application (2021-2030)

9.5 Global Telecom CRM Market Size and CAGR Forecast by Sales Channel (2021-2030)

Chapter 10 Appendix

10.1 Research Methodology

10.2 Data Sources

10.3 Disclaimer

10.4 Analysts Certification

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Fact & Figures

Figure Telecom CRM Example

Figure Global Telecom CRM Revenue (Million $) Status and Outlook (2015-2030)

Figure Global Telecom CRM Revenue (Million $) Comparison by Region (2015-2030)

Figure Global Telecom CRM Revenue (Million $) Comparison by Type (2015-2030)

Figure Global Telecom CRM Revenue (Million $) Comparison by Application (2015-2030)

Figure Global Telecom CRM Revenue (Million $) Comparison by Sales Channel (2015-2030)

Table Global Telecom CRM Sales by Player (2018-2020)

Table Global Telecom CRM Sales Market Share by Player (2018-2020)

Figure Global Telecom CRM Sales Market Share by Player in 2020

Table Global Telecom CRM Revenue (Million $) by Player (2018-2020)

Table Global Telecom CRM Revenue Market Share by Player (2018-2020)

Figure Global Telecom CRM Revenue Market Share by Player in 2020

Table Global Telecom CRM Average Price by Player (2018-2020)

Figure Global Telecom CRM Average Price by Player in 2020

Figure Global Telecom CRM Players Competition Situation – Top 5 Players’ Revenue Market Share in 2018

Figure Global Telecom CRM Players Competition Trends – Top 5 Players’ Revenue Market Share in 2020

Figure Example of On-premises

Figure Global On-premises Revenue (Million $) and Growth Rate (2015-2020)

Figure Example of Cloud-based

Figure Global Cloud-based Revenue (Million $) and Growth Rate (2015-2020)

Table Global Telecom CRM Sales by Type (2015-2020)

Table Global Telecom CRM Sales Market Share by Type (2015-2020)

Figure Global Telecom CRM Sales Market Share by Type in 2020

Table Global Telecom CRM Revenue (Million $) by Type (2015-2020)

Table Global Telecom CRM Revenue Market Share by Type (2015-2020)

Figure Global Telecom CRM Revenue Market Share by Type in 2020

Table Global Telecom CRM Average Price by Type (2015-2020)

Figure Global Telecom CRM Average Price by Type in 2020

Table Leading Players of Telecom CRM by Type in 2020

Figure Example of SMEs

Figure Global Telecom CRM for SMEs Revenue (Million $) and Growth Rate (2015-2020)

Figure Example of Large Enterprises

Figure Global Telecom CRM for Large Enterprises Revenue (Million $) and Growth Rate (2015-2020)

Table Global Telecom CRM Sales by Application (2015-2020)

Table Global Telecom CRM Sales Market Share by Application (2015-2020)

Figure Global Telecom CRM Sales Market Share by Application in 2020

Table Leading Consumers of Telecom CRM by Application in 2020

Figure Example of Direct Channel

Figure Global Telecom CRM for Direct Channel Revenue (Million $) and Growth Rate (2015-2020)

Figure Example of Distribution Channel

Figure Global Telecom CRM for Distribution Channel Revenue (Million $) and Growth Rate (2015-2020)

Table Global Telecom CRM Revenue by Sales Channel (2015-2020)

Table Global Telecom CRM Revenue Market Share by Sales Channel (2015-2020)

Figure Global Telecom CRM Revenue Market Share by Sales Channel in 2020

Table Leading Distributors/Dealers of Telecom CRM by Sales Channel in 2020

Table Global Telecom CRM Market Size and CAGR by Region (2015-2030)

Table Global Telecom CRM Sales by Region (2015-2020)

Table Global Telecom CRM Sales Market Share by Region (2015-2020)

Figure Global Telecom CRM Sales Market Share by Region in 2020

Table Global Telecom CRM Revenue (Million $) by Region (2015-2020)

Table Global Telecom CRM Revenue Market Share by Region (2015-2020)

Figure Global Telecom CRM Revenue Market Share by Region in 2020

Table North America Telecom CRM Sales by Country (2015-2020)

Figure North America Telecom CRM Sales Market Share by Country (2015-2020)

Table North America Telecom CRM Revenue by Country (2015-2020)

Figure North America Telecom CRM Revenue Market Share by Country (2015-2020)

Figure North America Telecom CRM Market Share by Type in 2020

Figure North America Telecom CRM Market Share by Application in 2020

Figure United States Telecom CRM Sales and Growth Rate (2015-2020)

Figure United States Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Canada Telecom CRM Sales and Growth Rate (2015-2020)

Figure Canada Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Mexico Telecom CRM Sales and Growth Rate (2015-2020)

Figure Mexico Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Table Europe Telecom CRM Sales by Country (2015-2020)

Figure Europe Telecom CRM Sales Market Share by Country (2015-2020)

Table Europe Telecom CRM Revenue by Country (2015-2020)

Figure Europe Telecom CRM Revenue Market Share by Country (2015-2020)

Figure Europe Telecom CRM Market Share by Type in 2020

Figure Europe Telecom CRM Market Share by Application in 2020

Figure Germany Telecom CRM Sales and Growth Rate (2015-2020)

Figure Germany Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure UK Telecom CRM Sales and Growth Rate (2015-2020)

Figure UK Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure France Telecom CRM Sales and Growth Rate (2015-2020)

Figure France Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Italy Telecom CRM Sales and Growth Rate (2015-2020)

Figure Italy Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Russia Telecom CRM Sales and Growth Rate (2015-2020)

Figure Russia Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Spain Telecom CRM Sales and Growth Rate (2015-2020)

Figure Spain Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Table Asia-Pacific Telecom CRM Sales by Country (2015-2020)

Figure Asia-Pacific Telecom CRM Sales Market Share by Country (2015-2020)

Table Asia-Pacific Telecom CRM Revenue by Country (2015-2020)

Figure Asia-Pacific Telecom CRM Revenue Market Share by Country (2015-2020)

Figure Asia-Pacific Telecom CRM Market Share by Type in 2020

Figure Asia-Pacific Telecom CRM Market Share by Application in 2020

Figure China Telecom CRM Sales and Growth Rate (2015-2020)

Figure China Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Japan Telecom CRM Sales and Growth Rate (2015-2020)

Figure Japan Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Korea Telecom CRM Sales and Growth Rate (2015-2020)

Figure Korea Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure India Telecom CRM Sales and Growth Rate (2015-2020)

Figure India Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Southeast Asia Telecom CRM Sales and Growth Rate (2015-2020)

Figure Southeast Asia Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Australia Telecom CRM Sales and Growth Rate (2015-2020)

Figure Australia Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Table South America Telecom CRM Sales by Country (2015-2020)

Figure South America Telecom CRM Sales Market Share by Country (2015-2020)

Table South America Telecom CRM Revenue by Country (2015-2020)

Figure South America Telecom CRM Revenue Market Share by Country (2015-2020)

Figure South America Telecom CRM Market Share by Type in 2020

Figure South America Telecom CRM Market Share by Application in 2020

Figure Brazil Telecom CRM Sales and Growth Rate (2015-2020)

Figure Brazil Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Argentina Telecom CRM Sales and Growth Rate (2015-2020)

Figure Argentina Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Colombia Telecom CRM Sales and Growth Rate (2015-2020)

Figure Colombia Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Table Middle East & Africa Telecom CRM Sales by Country (2015-2020)

Figure Middle East & Africa Telecom CRM Sales Market Share by Country (2015-2020)

Table Middle East & Africa Telecom CRM Revenue by Country (2015-2020)

Figure Middle East & Africa Telecom CRM Revenue Market Share by Country (2015-2020)

Figure Middle East & Africa Telecom CRM Market Share by Type in 2020

Figure Middle East & Africa Telecom CRM Market Share by Application in 2020

Figure UAE Telecom CRM Sales and Growth Rate (2015-2020)

Figure UAE Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure Saudi Arabia Telecom CRM Sales and Growth Rate (2015-2020)

Figure Saudi Arabia Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Figure South Africa Telecom CRM Sales and Growth Rate (2015-2020)

Figure South Africa Telecom CRM Revenue (Million $) and Growth Rate (2015-2020)

Table Company Snapshot of Amdocs Systems

Table Telecom CRM Introduction of Amdocs Systems

Table Telecom CRM Sales, Price, Revenue, Gross Margin and Market Share of Amdocs Systems (2018-2020)

Table Industrial Chain of Telecom CRM

Table Manufacturing Cost Structure of Telecom CRM

Table General Manufacturing Process of Telecom CRM

Table Leading Distributors/Dealers of Telecom CRM

Table Leading Consumers of Telecom CRM

Figure Global Telecom CRM Sales and Growth Rate Forecast (2021-2030)

Figure Global Telecom CRM Revenue and Growth Rate Forecast (2021-2030)

Table Global Telecom CRM Market Size and CAGR Forecast by Region (2021-2030)

Table Global Telecom CRM Market Size and CAGR Forecast by Type (2021-2030)

Table Global Telecom CRM Market Size and CAGR Forecast by Application (2021-2030)

Table Global Telecom CRM Market Size and CAGR Forecast by Sales Channel (2021-2030)

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